NetSignalz.com

Make sure you're on the phone with the right technician first: 309-797-1611

Same Day Service
Did you know about our same day service guarantee? Drop your computer off before you goto work and pick it up on your way home. Make sure to tell our technicians this when dropping your system off. Not all systems qualify, to be eligible your system must be here before 9:00am.

Faster On-Site Response
Over 90% of our support calls for small businesses are answered within the first couple hours. There are times we are to busy to respond right away for all clients, which is why we have a 4 hour response guarantee for all small business service contract clients with servers.

Quality Support
Just because we work fast doesn't degrade the quality of our work. The key is a highly trained and experienced staff that understands the majority of IT issues inside and out.

15 Years Experience, EACH TECHNICIAN! Our highly trained computer technicians each have more than 15 Years of Computer Experience.

Support

Call Us anytime, 309-797-1611. Our normal office hours are 8:30am-5:30pm Monday, Wednesday, & Friday. Technician service and support hours are 7:00am-7:00pm Monday-Saturday. We are available 24/7 for emergency support, make sure to let us know if you require off-hour support. Different rates may apply to non-service contract clients.

Fill Out This Online Form to automatically create a support ticket. This incident will be logged in our database under your e-mail address, at any time you can request information about any incidents you have with us via this online form.

	Your Name: Your Business Name (if applicable): Your E-mail Address: Your Phone Number: Brief Description of Problem: How quickly do you need this resolved? Is this an existing incident? Yes No What problem are you having? (NOTE: please submit a new ticket for each incident)

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